Privacy Policy

Overview

LAPEZ Mod Mex respects the privacy of our guests. This Privacy Policy explains what information we may collect when you interact with our restaurant, website, reservation tools, event inquiry forms, social media pages, Wi-Fi, email, SMS, and other services.

By using our website or providing information to us, you agree to the practices described in this policy.

Information We Collect

We may collect the following categories of information:

• Contact details such as name, email address, phone number, and mailing address.
• Reservation details such as party size, reservation time, seating preferences, special requests, allergies, and dining notes.
• Private event inquiry details such as event type, guest count, preferred date, budget notes, and message content.
• Transaction information related to gift cards, deposits, online orders, refunds, or other purchases.
• Marketing preferences, survey responses, feedback, reviews, and communications with our team.
• Device and website usage information such as IP address, browser type, pages viewed, referral source, and approximate location.

How We Use Information

We use information to operate and improve our restaurant, including to:

• Confirm, manage, and personalize reservations.
• Respond to contact forms, private event requests, and guest questions.
• Process orders, gift cards, deposits, payments, and related records.
• Send service messages, updates, confirmations, and reminders.
• Send marketing communications, promotions, event announcements, or newsletters when permitted by law.
• Improve our website, menu offerings, guest experience, and operations.
• Protect our guests, staff, systems, property, and legal rights.
• Comply with legal, tax, accounting, and regulatory obligations.

How We Share Information

We do not sell guest information. We may share information with trusted service providers and partners who help us run the restaurant and website, including reservation platforms, payment processors, email and SMS providers, website hosts, analytics providers, marketing partners, delivery or ordering platforms, and professional advisors.

We may also disclose information if required by law, to respond to lawful requests, to prevent fraud or security issues, or in connection with a business transaction such as a merger, sale, or reorganization.

Cookies and Analytics

Our website may use cookies, pixels, tags, and similar technologies to remember preferences, measure site performance, understand traffic, support advertising, and improve the guest experience. Third-party tools may collect information about your device and site activity over time.

You can control cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Reservations, Orders, and Payments

Reservations, waitlists, online ordering, deposits, gift cards, and payment services may be handled by third-party platforms. Those platforms may collect and process your information under their own privacy policies and terms.

We do not intentionally store full payment card numbers on our website. Payment card information is typically processed by our payment providers using their own secure systems.

Your Choices

You may opt out of marketing emails by using the unsubscribe link in those messages. You may opt out of marketing texts by replying STOP, when SMS is offered. You may also contact us to request that we update, correct, or delete certain information, subject to legal and operational requirements.

If you are located in a jurisdiction with specific privacy rights, you may have additional rights to access, correct, delete, or limit certain uses of your personal information.

Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, system, or method of transmission is completely secure, so we cannot guarantee absolute security.

We retain information for as long as needed to provide services, maintain business records, resolve disputes, enforce agreements, and meet legal, tax, and accounting obligations.

Children’s Privacy

Our website and services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13 without appropriate consent.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the date above. Your continued use of our website or services after an update means the revised policy applies.

Contact Us

For privacy questions or requests, contact LAPEZ Mod Mex at info@lapezmodmex.com, call (314) 930-2955, or write to us at 398 North Euclid Avenue, St. Louis, MO 63108.